What are Regular and Private tours ?

On our price lists there are two different rates as “regular” and “private” ones. The main difference between these two is that there might be some other participants as well in a regular tour whereas private tours are made without any others rather than the clients who have booked it. Though private tours are relatively more expensive they are more convenient for the people who are keen on their privacy. On the price lists, the first column refers to “regular” rates while the rest are “private” ones and they are given on per person basis depending on the number of the participants.

Validity  

All the rates that are valid exclusively for those except Turkish citizens are given in American dollars. USD buying rate of the Central Bank on the tour commencement day is taken into consideration on our invoices.

Language & Guides

All the tour rates include guidance in English, air-conditioned transportation, admission fees and taxes.

Though our guides show the utmost care to follow the itineraries in the same sequence there might be alterations in the sequence of the visits to the scheduled sites and no refund can be demanded for that reason unless any sites or museums are missed.

Timings given for the daily tours are approximate ones and they are all subject to change.

Meals

The included meals are identified by letter codes in the tour descriptions as shown below ;

(B) = Breakfast    (L)= Lunch            (D)= Dinner

In our tours, no breakfast on the first day and no dinner on the last day are served.

Accomodation

All the minimum 2 day tour rates include accommodation at 4 star hotels on half board  basis. 

On some certain days including that of New Year’s Eve, Religious and National Festivals almost all the hotels apply surcharge. The same amount will be added to our rates and you will be informed about these along with our confirmation message.

Single Supplement is the additional charge to block a room alone for private use.

Children Discounts

25 % discount is made for children between 03-10 years old while 00-02 years old ones are free. (It applies if the children share the same room with their parents)

Smoking

Smoking is strictly prohibited in the tour vehicles.

Pick Up's and Drop Off's

In regular tours the latest pick up time on the tour commencement day is 10:00 and the earliest drop-off time is 18:00.

Pick-up times may vary depending on the number of the participants and hotel locations.

Two day or longer tours cover pick-ups and drop-offs from/at the airports/bus stations.

Important !

Airport Transfer Problems:

Due to the delays emerging from lost luggage problems in the planes or passport problems at the Customs Parasol Holidays cannot be held responsible and the guests can be waited up to maximum 30 minutes on the regular tours if some other participants are already awaiting in the tour vehicle. However, if there are no other participants awaiting or it is a private tour then our team will do their best to assist the problem to be settled.

Those who have lost luggage problems sometimes do not get through the Customs and inform our staff promptly about the case by just waiting inside for quite some time. This could make our staff think that our guests were not in the plane as all the other passengers of the same plane were already out. Therefore we kindly ask our guests to go out of the Customs and inform our staff that they are still awaiting inside before inquiring the issue as otherwise our staff can leave the terminal after having waited 30 minutes further to the leave of the last passenger of the same plane and no refund is given on such a case.

While our team is already awaiting at the airport, some guests may have difficulties from time to time in meeting them on arrival to the airports due to the extreme crowd despite their names are written on the boards that are held by our staff and  also due to the early landings of the planes. If the guests take a taxi to their hotel without extensively looking for our staff and calling our office promptly no refund will be given in case our staff is still at the airport. Similarly all the guests who arrive at the airport earlier than the scheduled time are supposed to contact our office as our staff arrives to the airport 15 minutes ago prior to the scheduled landing time of the planes. For the delayed flights our staff can wait up to maximum 4 hours. For further delays our guests are expected to take a taxi to their hotel without any refund from our side. However, if the delays are advised to us in advance then there is no problem at all as our transfer service will be amended accordingly.

Guaranteed departures are valid in case the guests join the tour on the very first day of the tour. Demands for joining to these tours at a different stage and location are needed to be confirmed by us as a private rate will be applied if there become no other participants on these tours. Additionally, further to our confirmation, if the already available participants cancel the tour and consequently no more people join the regular tour then Parasol Holidays keeps the right to cancel the arrangements for the clients who will join the tour at a different stage rather than the original commencement date or to charge on private basis.

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